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Basic Facts
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Inventory
Management is very extensive.
Rentpro manages items such appliances, electronics, furniture,
video tapes, video games, construction equipment, tools, vehicles,
bulldozers, tractors, trailers, costumes, formal wear, wedding
items, garden equipment, exercise equipment, automobiles, boats,
accessories, computers and many other items. |
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Four
contract types may be
created: Rentals, Rent to Own, Layaway, and Sales. |
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Corporate
Office System manages
satellite store operations, consolidating information from multiple
store sites. Store comparison reports as well as division reports
may be printed or viewed on screen. |
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Exclusive
Built-In Report Generator
provides ultimate flexibility in creating reports. Reports are
customized by the user and may be printed on the screen, on
disk, or to a printer. Reports are searchable, so find
your answers fast! |
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Multi-user
capabilities allow several
users to collect payments, print reports, query agreements and
inventory, and perform a host of other transactions simultaneously. |
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Complete
Inventory and Agreement Transaction History
is available on screen at any time. |
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Flexibility,
Speed, and Control is
engineered to provide customization for all printed forms coupled
with multilevel security system for sensitive functions. Multilevel
rate control is achieved by a unique SKU system that puts the
owner in control instead of the employee. |
Pricing
Rentpro is priced at $1,995 per store location. It may be networked
with as many computers as you like at no additional charge. Ongoing
technical support may be prepaid at $65 per month per location.
Technical support includes updates to the software. As an alternative
to purchasing the software, it may be leased for $125 per month
per location. Leasing the software includes technical support and
updates to the software.
Brochure Options
Rentpro
Brochure in pdf format for download and printing (to download
in Internet Explorer, right click and choose Save Target As)
Rentpro
Brochure in pdf format for viewing online in browser with Acrobat
plugin
You also may request a printed brochure by sending
an email to info@bestware.biz and
asking for one to be mailed to you.
Details
Runs on any of the 8086 family of PC computers, which includes
the 8088, 8086, 80286, 80386, 80486, 80586, 80686 and the Pentium
chip. Runs under the MS-DOS operating system, version 2.1 or higher
with 640KB of RAM. Also runs under Windows 3.1 and Windows 95.
Supports any 80 column monitor, including monochrome, CGA, EGA,
VGA, and SVGA. Tape backup systems are recommended for full automation.
System can be configured to backup automatically to tape after
the close of each business day.
Extensive control systems, yet preserves flexibility and speed.
Unsurpassed for its combination of control, flexibility, and speed.
Support for
up to 3 printers per workstation. Agreements, payments receipts,
and reports can be printed on separate printers if desired.
Unlike most other software systems, all forms may be customized
without changing the program code. Configuration files tell the
program what information to print. The following forms may be printed:
1. Customer Agreements
2. Sales Invoices
3. Delivery Tickets
4. Ledger Cards/ Chase Cards
5. Payments Receipts
6. Pick-up Tickets
7. Return Merchandise Receipts
8. Exchange Inventory Agreements
9. Cash Option / Buy-Out Tickets
10. Inventory Transfer Log
11. Up to 22 configurable letters/forms, such as notice of termination, notice
of bad check, notice of delinquency, etc.
12. Option to Own Chart showing payments dates with the corresponding payment
number, payments left, and the amount on that date needed to purchase the equipment.
13. End of Day Summary Report showing various kinds of summary information
for the day's business, such as income, delinquency, billing amounts, number
of rented items, cash optioned items, etc. Month to date and Year to date figures
are also available.
In addition to these forms, 81 different reports may be configured
by the employee and permanently saved. Security levels may be set
to allow only certain individuals to configure these reports while
allowing others to print them. Security levels may be set to restrict
lower level employees from printing certain reports, such as customer
listings, inventory listings that show unit cost on them, and inventory
listings that show trust receipt numbers on them. All reports may
be printed to screen, disk, printer, or other device. Wide reports
view nicely on the screen with the ability to move the viewing
window to see more of the report. The 81 reports are divided into
9 different categories with 9 configurable reports each. The 9
categories are as follows:
1. Delinquency reports
2. Customer reports
3. Mailing Labels (including Post Cards and Billing Statements)
4. Inventory reports
5. Transactions reports
6. Profile of customers (includes demographic analysis, advertising analysis,
etc.)
7. Unit depreciation (includes income forecasting, straight line, income averaging,
etc.)
8. SKU rate control reports
9. Pricing Labels
Four different agreement types are supported: Rent to Own, Rent
to Rent, Sales and Layaway.
Pay periods may be set as Yearly, Monthly, Semi-Monthly, Weekly,
Daily and Hourly. The Monthly, Semi-Monthly, and Weekly pay periods
may be interchanged during the term of an established agreement.
The system is configurable with respect to the types of questions
asked when an agreement is created. For example, the system can
ask whether insurance is accepted, or the amount of the processing
fee, or the amount of the delivery fee, or whether the agreement
is exempt from taxes. Also, a new agreement may have the first
payment discounted automatically for coupons or specials.
Processing fees may be automatically assessed, or determined at
the time agreement is established.
Ability to automatically establish a specific payment due date
at the time the agreement is created. Some customers, and some
companies, want their payments always due on a specific day of
the week or month. For example, every Friday, or on the 1st of
every month. The system automatically assesses the appropriate
first payment amount to have the customer start their payments
on a specific date.
Agreement transactions may be reversed easily when mistakes are
made.
Equipment may be entered as individual stock items or as quantity
items. Quantity items would be things like chairs, scaffolding,
etc. for which individual tracking is not required. For example,
a shipment of chairs may be entered as 100 chairs and rented out
in any number of lots.
Pagers, beeper, cellular telephones are supported; their modes
may be distinguished between active, disabled, and blinded.
Whether equipment is new or preleased is tracked. Equipment also
can receive automatic discounts based on whether it has been preleased
or not.
Complete transaction histories are kept for all agreements and
inventory and may be queried on screen at any time. Transaction
reports may be configured and printed to screen, disk, printer,
or other devices.
Ability to post payments to multiple agreements at one time. All
agreements are automatically listed and totaled. Partial amounts
may be posted as well.
The most flexible payment posting method is available. Either
the employee can enter the amount that the customer is paying,
or he can enter a new next due date for the agreement and the system
will tell the employee how much money is needed. Pressing the space
bar adds additional payments.
Partial payments to agreements may be handled in two different
ways: 1) the due date is maintained and a partial credit is carried
forward on the agreement, or 2) the due date is advanced as far
as possible and any remaining change is carried forward as a credit
amount. If method 1 is used, a user-definable full payment percentage
rule may be used to determine whether agreements will show up on
delinquency reports and whether late fees will be assessed. For
example, agreements that have at least 80% of their payment made
may be considered paid for the purposes of collections and charging
late fees. The actual percentage is determined in a configuration
file when the system is installed. A different percentage is used
for reports and assessment of late fees.
Automatic assessment of reinstatement or late fees, damage waiver
or insurance fees, and club fees. Late fees may be setup to be
called by any name (late fee, reinstatement fee, etc.). Likewise,
insurance may be setup to be called by any name (insurance, damage
waiver, GRP, etc.) Late fees may be assessed once or every day,
week, month, or year. Alternatively, they may be assessed as a
percentage of the rental rate. Caps may be set on them as well.
Insurance may be assessed as a certain amount which is tied to
the inventory unit, or it may be assessed as a percentage of the
rental rate. Minimum damage waiver fees also may be established.
Support for user-defined grace periods when assessing late. fees.
Different grace periods may be established for each of the possible
agreement pay periods. Consider the following example. If the grace
period is set for 3 days, and an agreement is only 2 days late,
no late fee will be assessed. If the agreement is more than 3 days
late, the late fee still may be waived, but the amount of the waiver
is added to the operating reports and the agreement record keeps
track of the event. The total number of times an agreement has
had a payment posted late, and the number of times late fees have
been waived, both can be viewed by querying the agreement.
When bad checks are received back from the bank, agreements may
be immediately debited. The system keeps track of the number of
bad checks and their total amount for each agreement. Such information
may be viewed simply by querying the agreement.
Ability to add additional fees when a payment is being collected,
or additional charges may be added to be automatically assessed
when the payment is taken later. Charges are categorized as: 1)
Deposit / Layaway, 2) NSF (bad check), 3) Trip (Delivery/Pickup),
4) Insurance / Damage Waiver, 5) Late/RIF, 6) Rent, 7) Miscellaneous,
and 8) User-Definable (Club, Damage, etc.)
Support for Rent to Own Clubs, such as Foresight, or for extended
warranty plans. Automatic fees are assessed and a special report
is printed at Home Office for easy club management.
Support for a bonus bucks program that can give credit to customers
who make their payments on time.
Support for any number of cash drawers which properly maintains
the amount of cash, checks, money orders, and credit cards used.
Support for receiving miscellaneous receipts that are not tied
to an agreement.
Up to six user-definable delinquency periods for delinquency summary
information.
Support to divide agreements among different area managers for
collections.
Early buy-out prices may be calculated using different discount
percentages based upon three different time periods defined by
the number of months remaining on the agreement. Several other
methods, such as term factoring, also may be used.
Support for
90 days same as cash plans. The actual number of days to be "same as cash" is
defined in a configuration file when the system is installed.
Ability to take refundable deposits from the customer. The deposits
are kept separate from rental income so that it may be applied
to rent or refunded at a later date.
Ability to change a customer's address and phone number when taking
a payment.
The sequence in which partial payment amounts are applied to charges
can be changed. For example, suppose there was a $20.00 bad check
charge, a $5.00 late fee and a $4.00 insurance fee. Further, suppose
that the payment being made was $20.00. The payment could be applied
first to returned check amounts, then late fees, insurance, and
lastly to rent, in which case all of the bad check amount would
be paid but not the late and insurance fees. On the other hand,
the payment could be applied first to late fees, then insurance,
returned check amounts and then rent, in which case the late fees
and insurance fees would be paid but not all of the bad check amount
would be paid.
The system may be set up to tax any or none of the eight charge
categories it supports. Furthermore, tax rates can be determined
based upon the zip code of the customer. Tax exempt agreements
also may be established.
Ability to apply credit to agreements provided security level
allows it.
Ability to debit charges to agreements for bad checks, delivery,
pick-up, in-home service, deposits, insurance/damage waiver, late
fees, etc.
Multi-level security system allows 99 different levels of security
to be assigned to any number of employees. Security is provided
for price changes, editing of sensitive information, system date
changes, charge-offs of uncollected debts, access to security management,
report configurations, printing of sensitive reports, full deposit
refunds, and the application of non-cash adjustments (giving free
time).
Unsurpassed rate control system using SKU numbers to provide easy
input of new inventory and unparalleled levels of security to control
rates. Complete audit exception reports are produced for any agreement
where an employee's security level allowed them to decrease rates
or decrease terms on agreements.
Supports placing agreements in a special skip status.
Supports electronic inventory transfers on diskettes between stores
as well as between stores and the home office system.
Petty Cash system to keep track of expenditures at the store.
Month to date and year to date figures are maintained.
Home Office / Corporate Office system that can communicate with
each store each night and update its own database. A complete mirror
of the data at the stores can be managed on the corporate office
system which is up-to-date as of the close of the previous day.
All reports that can be run at the store also can be run on the
home office system. There is virtually no limit to the number of
stores the home office system can handle.
The Home Office system has a warehouse inventory management system
built in that allows it to manage its own inventory.
The Home Office system can interface with full blown accounting
systems so that the store figures are transferred electronically
to the accounting system.
The Home Office system can manage employee security and rate control.
Inventory costs and Trust Receipts also can be managed for the
Home Office and updated to the stores during normal, nightly communications
over the phone lines.
The Home Office system can manage listings of bad customers for
each store system. For example, if a customer who owes money in
store 1 tries to rent an item from store 2, the store 2 computer
can warn the employee that the customer owes a particular balance
at store 1. The employee can then try to collect the amount owed.
A Note on Rentpro Report Features
When it comes to operating your business, computers are one of
the most valuable assets at your disposal. They can give you the
ability to access the information you need to manage your business
with great speed and effectiveness.
When considering the purchase or lease of a software system to
manage your rental purchase operation the reporting features should
be given extra scrutiny. How the reporting features are configured
can greatly determine how useful the system will be to you.
Several packages
provide you with a menu of "canned" report
titles. This means that the software providers have decided what
information you most need and in what format you need it. This
restricts the user's freedom in printing reports in a manner that
suits the individual's needs. If this is the case and a given configuration
for some report does not appear on the menu of possible reports
then you have the option of either contracting the software engineers
to program the change (which would likely incur great additional
expense) or do without the change.
One of the most powerful and versatile features of Rentpro addresses
this problem. Rentpro gives the user the freedom to create reports
in a format that they define. The configurations can be given an
unique title and saved for repeated use. We have provided examples
of some possible configurations on the following pages. To show
a sampling of all the possible configurations would be impossible
because they are virtually endless.
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